fb7u Privacy Policy

1. Introduction and Purpose

fb7u operates a reliable and secure platform for online gaming players in Bangladesh. We place the highest priority on protecting our users' privacy. The purpose of this privacy policy is to clearly inform you about what kind of personal information fb7u collects, why it is collected, how it is used, and how that information is kept secure.

By registering on our platform, playing games, or using any of our services, you give your consent to this privacy policy. If you disagree with any terms of this policy, we ask that you refrain from using our platform and share your concerns with our support team.

2. Information We Collect

fb7u may collect various types of information from different sources. A breakdown by category is provided below:

2.1 Registration and Identity Information

Information you provide when creating an account:

• Full name and date of birth
• Email address
• Residential address
• National ID or passport number (for identity verification)
• Username and password

2.2 Financial Information

Information required to process transactions:

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (if applicable)
• Deposit and withdrawal history
• Transaction amounts and timestamps

2.3 Usage Information

Information collected automatically when you use our platform:

• IP address and device type
• Browser type and version
• Pages you have visited
• Gaming history and preferences
• Session duration and activity logs
• Data obtained from cookies and similar tracking technologies

2.4 Communication Information

Information received when you contact our support team, including live chat messages and email correspondence, may be stored in our records.

3. Purpose of Data Collection

fb7u collects and uses personal information only for legitimate and necessary purposes. The main purposes for which information is used are described below:

3.1 Account Management

Your basic information is used to create and manage your account, keep your login secure, and deliver each service without interruption.

3.2 Identity Verification

Verifying a user's identity is essential to prevent financial fraud and ensure a safe gaming environment. This is also consistent with anti-money laundering regulations.

3.3 Processing Financial Transactions

Your financial information is required to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. Every transaction is carried out through a secure encrypted connection.

3.4 Customer Support

Our 24/7 Bengali live chat support team may review your account information to resolve your issues. This is used for support purposes only.

3.5 Platform Improvement and Personalization

By analyzing your usage patterns we improve our services and try to provide a personalized experience tailored to your preferences.

3.6 Security and Fraud Prevention

We analyze data to detect and prevent unauthorized access to accounts, financial fraud, and suspicious activity.

4. Data Sharing and Third Parties

fb7u never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in specific circumstances:

• Payment processors: The minimum necessary information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology partners: Verification and cybersecurity service providers may access limited information under strict confidentiality agreements.
• Legal obligations: Information may be disclosed in response to a court order or a lawful demand from a competent authority.
• Business changes: In the event that any part of fb7u is sold or merged, user information may be transferred. Advance notice will be given in such cases.

Outside the cases listed above, fb7u does not share your information with any third party without your consent.

5. Data Security Measures

fb7u takes industry-standard technical and administrative steps to keep your information secure. The key elements of our security framework are described below:

5.1 Encryption Technology

Every data transfer on our platform is protected by SSL/TLS encryption. This ensures that your personal and financial information is exchanged safely over the internet.

5.2 Access Control

Only authorized personnel among our staff can access user information, and a strict role-based permission system is in place.

5.3 Secure Server Infrastructure

Your information is stored in secure data centers and regular security audits are conducted. Servers are kept secure through firewalls, intrusion detection systems, and continuous monitoring.

5.4 Two-Factor Authentication

fb7u offers two-factor authentication to further strengthen account security. We encourage you to keep this layer of protection active.

6. Cookie Policy

fb7u uses cookies to improve the functionality of our platform and the user experience. Cookies are small data files stored in your browser.

6.1 Essential Cookies

These cookies are essential for the basic operation of the platform. They remain active to maintain login sessions and perform security checks.

6.2 Functional Cookies

These cookies help remember your preferences such as language settings and game preferences, making your next session more convenient.

6.3 Analytical Cookies

These cookies are used to understand how users are using the platform and to improve the service. They are not able to identify individual users.

You can control or disable cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.

7. Data Retention Period

fb7u retains your personal information only for as long as it is necessary or legally required. The retention period for various types of information is described below:

• Account information: Retained while the account is active and for a minimum of five years after closure in compliance with financial and regulatory requirements.
• Transaction records: Retained for an extended period to meet legal and audit requirements.
• Communication logs: Retained for a reasonable period to improve the quality of customer support.
• Analytics data: Generally stored in anonymized or aggregated form and does not identify specific individuals.

If you request that your account be closed, we will begin the process of deleting unnecessary information as promptly as possible, but information required to fulfill legal obligations will be retained for the specified period.

8. User Rights

As a user of fb7u, you have certain specific rights regarding your own information:

8.1 Right to Access Information

You may contact us at any time to find out what information we are storing about you. After verification we will provide this information within a reasonable time.

8.2 Right to Correct Information

If any information stored in your account is incorrect or outdated, you may request that it be corrected. In many cases you can update information directly from your account settings.

8.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may be retained for a set period due to legal obligations or relevant reasons.

8.4 Right to Object to Processing

In certain cases you have the right to object to the processing of your information, particularly when it is used for marketing purposes.

8.5 Right to Close Your Account

You may contact our support team at any time to request the closure of your fb7u account. Once this process is complete, the procedure to securely delete your information will begin.

To exercise any of the rights above, contact us via our 24/7 live chat or by email.

9. Protection of Minors

The fb7u platform operates strictly for users aged 21 and above only. We do not collect or process the information of minors.

Age is verified at registration, and if there is evidence that a user has registered with false information, the account is immediately suspended and the associated information is deleted.

If you become aware that a minor has created an fb7u account, please notify our support team immediately.

10. Changes to the Policy

fb7u reserves the right to update this privacy policy as needed. If any significant changes are made to the policy, we will take the following steps:

• The "Last Updated" date at the top of the page will be changed.
• For important changes, a notification will be sent to the registered email address.
• Users will be given adequate time before the revised policy takes effect.

Continued use of the platform after changes are made will be taken as your acceptance of the updated policy. You are therefore encouraged to review this page regularly.

11. Contact Us

If you have any questions, concerns, or complaints about this privacy policy, or to submit any request regarding your information, contact us through the channels below:

We generally try to respond to your requests or questions within a reasonable time. Thank you sincerely for your cooperation and trust.