fb7u Terms and Conditions

1. General Terms

These terms and conditions ("Terms") apply to the use of the fb7u platform and all of its services. By accessing or using the platform through the fb7u website, app, or any other channel, you are considered to have accepted these Terms.

The fb7u platform is an online gaming service operated for players in Bangladesh. By using the platform, you confirm that you have read, understood, and fully agreed to these Terms.

1.1 Definition of Services

The fb7u platform includes the following services:

• Online casino games (slots, table games, live casino)
• Sports betting (cricket, football, kabaddi, and other sports)
• Card games (Rummy and others)
• Fishing games and arcade games
• Customer support service (24/7 live chat)
• Payment and transaction services

2. Eligibility and Registration

2.1 Age Requirement

To open an account and use any service on the fb7u platform, you must be 21 years of age or older. We may request age verification documents at any time. Accounts belonging to minors will be closed immediately and all deposited funds and winnings will be forfeited.

2.2 Registration Requirements

You must provide accurate and complete information when registering an account. fb7u reserves the right to cancel an account if false information is provided. Each person may open only one account.

• Only one account is permitted per person
• Opening multiple accounts from the same IP address or device is prohibited
• Family members may use separate accounts, but verification may be required if logging in from the same device
• The name used for registration and the name on the payment account must match

2.3 Restricted Regions

Residents of regions where online gaming is completely prohibited by law are not permitted to use the fb7u platform. It is entirely the user's responsibility to comply with applicable local laws.

3. Account Management

3.1 Password and Security

You are solely responsible for maintaining the security of your account. Use a strong password and do not share it with anyone. If you notice any suspicious activity on your account, notify the fb7u support team immediately.

• Do not share your password with anyone
• Avoid logging in from public computers or public Wi-Fi networks
• Always log out at the end of each session
• Notify us immediately about any suspicious transactions or login attempts

3.2 Identity Verification (KYC)

To ensure a safe and transparent service, fb7u may conduct identity verification (Know Your Customer or KYC) at any time. The following documents may be requested when applying for a withdrawal, for large transactions, or at fb7u's discretion at any time:

• Copy of National ID (NID) or passport
• Proof of address document
• Proof of ownership of the payment method

If the required documents are not provided within the specified time, the account may be temporarily suspended.

4. Deposits and Withdrawals

4.1 Deposit Terms

The following payment methods are accepted on the fb7u platform: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳300 (for any method).

• Deposits must be made from a payment account registered under the same name as your fb7u account
• Deposits from third-party accounts are not accepted
• Please provide accurate deposit details; fb7u will not be responsible for delays caused by incorrect information

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. The standard withdrawal processing time is 10 to 45 minutes.

• Withdrawals are only possible via the same method used for the deposit
• Withdrawals may be restricted until the wagering requirements for bonuses have been met
• Withdrawals may be delayed if KYC verification has not been completed
• In rare cases, withdrawals may be delayed due to system maintenance or technical reasons

4.3 Currency

Bangladeshi Taka (BDT / ৳) is used on the fb7u platform. Transactions in foreign currencies are not accepted.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

fb7u offers new members a 100% bonus on their first deposit, up to a maximum of ৳15,000. The following conditions must be met to receive this bonus:

• Bonus wagering requirement: 25x (deposit + bonus)
• Wagering must be completed within the specified time limit after receiving the bonus
• The welcome bonus applies once to the first deposit only
• Winnings from the bonus must meet the wagering requirements before withdrawal

5.2 Ongoing Promotions and Cashback

fb7u regularly runs various promotional offers. Specific terms and conditions apply to each offer. VIP members receive weekly cashback benefits according to their tier:

• Bronze tier: up to 0.2% weekly cashback
• Silver tier: up to 0.3% weekly cashback
• Gold tier: up to 0.5% weekly cashback
• Platinum tier: up to 0.6% weekly cashback
• Diamond tier: up to 0.8% weekly cashback

5.3 Bonus Policy

A bonus will only be converted to real money once the wagering requirements have been completed. If a player is found to have abused the bonus system, fb7u reserves the right to cancel the bonus and retain the associated winnings.

6. Fair Play and Prohibited Activities

6.1 Fair Play Policy

fb7u is a fair play platform. We are committed to ensuring equal opportunity for all players. Our games are powered by verified software and use Random Number Generator (RNG) technology to ensure impartial outcomes.

6.2 Prohibited Activities

The following activities are strictly prohibited:

• Operating multiple accounts or using another person's account
• Bonus abuse or fraudulent activity
• Attempting to hack an account or bypass security measures
• Misconduct, threats, or any form of harassment toward other players
• Use of automated software, bots, or scripts
• Money laundering or use of illegally obtained funds
• Operating an account using another person's identity
• Any attempt to cheat or manipulate the game system

7. Intellectual Property

All content on the fb7u platform — logos, designs, text, graphics, software, trademarks, and other elements — is the intellectual property of fb7u or the relevant third parties.

• No element of the platform may be reproduced, distributed, or used commercially without prior written permission from fb7u
• Viewing and reading information for personal and non-commercial purposes is permitted
• Scraping or mirroring any part of the website is prohibited

8. Limitation of Liability

fb7u bears no responsibility in the following cases:

• If a game session is interrupted due to loss of internet connection or a technical fault
• Loss caused by the user's own negligence or error
• Issues arising from faults in third-party software or services
• Loss resulting from unauthorized access to an account, where the user's negligence is proven
• Service disruption due to natural disasters, war, civil unrest, or government directives (Force Majeure)

fb7u always strives to provide a reliable and uninterrupted service. However, if a temporary disruption occurs due to technical reasons, fb7u will work to restore the service as quickly as possible.

9. Privacy and Data Protection

fb7u treats the protection of your personal information as its highest priority. Our full privacy policy is available separately. The key points are summarized below:

• Your personal information is collected solely for the purpose of providing services and verifying identity
• Your information is not sold or rented to third parties
• All transactions are secured with SSL encryption
• Information may be shared with authorities when required to meet legal obligations

Read our Privacy Policy for more details.

10. Account Closure & Suspension

10.1 Closure at the User's Request

You can close your account at any time by contacting our support team. Please withdraw any remaining balance before submitting a closure request. Any bonus with incomplete wagering will be cancelled upon account closure.

10.2 Closure or Suspension by fb7u

fb7u may suspend or close any account for the following reasons:

• If evidence of a terms violation is found
• If fraudulent activity is suspected
• If KYC verification is incomplete
• Based on a responsible gaming request or a self-exclusion request
• Due to legal obligations

11. Dispute Resolution

fb7u believes in resolving all disputes through discussion. If you have an issue, please contact us first via our 24/7 live chat support. We will do our best to provide a resolution in the shortest possible time.

11.1 Complaint Process

• Step 1: Get immediate assistance via live chat
• Step 2: Send a detailed written complaint to [email protected]
• After receiving a complaint, our team will begin an investigation and provide a resolution as quickly as possible

11.2 Disputes Regarding Game Results

If a transaction is affected by a technical fault in a game, fb7u will make a decision after investigation. Game results determined by RNG will be considered final; however, if evidence of a system error is found, appropriate action will be taken.

12. Changes to Terms & Conditions

fb7u reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• The "Last Updated" date on this page will be changed
• For significant changes, a notification will be sent to the registered email or on the platform
• Continued use of the platform after changes will be considered acceptance of the new terms and conditions
• If any change is not acceptable to you, stop using the platform and submit an account closure request

These terms and conditions are written in Bengali and that version is final. To learn more about responsible gaming, visit our Responsible Gaming page.